Need Support and I Feel there is a BUG in the APCUPSD

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Need Support and I Feel there is a BUG in the APCUPSD

Teja M
Hi,

I bought the APCUPSD DEAMON recently. I have installed deamon successfully for windows. 

Now I found a bug in that deamon, i.e In the event's log it is not creating an event when it is installed or updated or any other operations like ups events.

In APCUPSD SOFTWARE, it is creating a service but not event source.  In the registry regedit.exe, when we check here, it is creating a service but not in the eventlog--> Application. 

To get the event log in the Eventvwr, the APCUPSD source should be in the Eventlog-->Application.

It is not creating the source. 

Please let me know about this as soon as possible.




Here are the details that you require:

  • Your operating system                                  :   Windows 10
  • The model and UPS cable you are using     :    APC Smart-ups 750
  • The version of apcupsd you are using          :    3.14.14
  • A clear description of the problem                :    Check above for Description.

--
Thanking you,

Best Regards,

Teja

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Re: Need Support and I Feel there is a BUG in the APCUPSD

Jan Ceuleers
On 12/07/17 16:42, Teja M wrote:
> Hi,
>
> I bought the APCUPSD DEAMON recently. I have installed deamon
> successfully for windows.

I am an apcupsd user just like you, meaning that I'm not a developer.

I cannot help you with your problem, but I just want to set your
expectations. Apcupsd is free open-source software (FOSS), meaning that
you have not "bought" it, and also meaning that I'm afraid you do not
have an entitlement to support.

People here are helpful, and they might have a solution for you, but any
help you get is on a best-effort basis.

Best regards, Jan


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