Need Support

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Need Support

Teja M
Hi 

I am an APCUPSD user, I have a problem in the Event's log i.e 

Inline image 1


I just need the following information included i.e SENSE : High, 

Actually, I am getting it, but it is showing some other data related to it, 

Can anyone help me with this please as soon as possible.

 
Thanking you,

Best Regards,

Teja

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Re: Need Support

William P.N. Smith
Not sure about the Windows software, but SENSE: High would seem to indicate that the line voltage sensitivity is set to High?

I usually tun my sensitivity at Low and open up the high and low limits as far as they’ll go, to reduce spurious alarms and prevent constant cycling  online/offline when running on a home generator.  PC power supplies are pretty forgiving nowadays, and there’s usually no need to have the UPS try to keep the voltage within some small range.

You can tell what those numbers are with apcaccess and set them (after shutting down the apcupsd daemon) using the apctest program, at least in Linux…

I use:
[…]
SENSE    : Low
[…]
LOTRANS  : 97.0 Volts
HITRANS  : 136.0 Volts
[…]

So it’s a status, not an alarm…


> On Jul 12, 2017, at 12:55 PM, Teja M <[hidden email]> wrote:
>
> Hi
>
> I am an APCUPSD user, I have a problem in the Event's log i.e
>
> <image.png>
>
>
> I just need the following information included i.e SENSE : High,
>
> Actually, I am getting it, but it is showing some other data related to it,
>
> Can anyone help me with this please as soon as possible.
>
>  
> Thanking you,
>
> Best Regards,
>
> Teja
> ------------------------------------------------------------------------------
> Check out the vibrant tech community on one of the world's most
> engaging tech sites, Slashdot.org! http://sdm.link/slashdot_______________________________________________
> Apcupsd-users mailing list
> [hidden email]
> https://lists.sourceforge.net/lists/listinfo/apcupsd-users


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Re: Need Support

Ted Mittelstaedt-5
In reply to this post by Teja M
That isn't a problem.  There is no event log information for event ID
155 other than what you are seeing - namely, "SENSE   :High"

The problem is that over the years APC has produced UPSes that have
different numbers of parameters even within the same model.  For example
I have 2 APC Backups's that the only difference in the model numbers is
a version number and one had more parameters than the other.

APC has never released any sort of documentation on this.  And in fact
I don't think they even have it.

So, the upshot is that some UPSes out there are going to have SENSE as
a parameter, others are going to lack it.  That is true for many UPS
parameters.

apcupsd handles this the simplest way - it just sucks down all
parameters available from the UPS and looks at only certain ones if they
are available.  "SENSE   : XXX" is one of those ones.  Then it passes
those critical parameters to the event log.  It stops parsing probably
after "SENS" then just passes the whole thing direct to the event log.
That is why there is no description - the description is in the data.

Ted

On 7/12/2017 9:55 AM, Teja M wrote:

> Hi
>
> I am an APCUPSD user, I have a problem in the Event's log i.e
>
> Inline image 1
>
>
> I just need the following information included i.e *SENSE : High, *
> *
> *
> Actually, I am getting it, but it is showing some other data related to it,
>
> Can anyone help me with this please as soon as possible.
>
>
> Thanking you,
>
> Best Regards,
>
> Teja
>
>
> ------------------------------------------------------------------------------
> Check out the vibrant tech community on one of the world's most
> engaging tech sites, Slashdot.org! http://sdm.link/slashdot
>
>
>
> _______________________________________________
> Apcupsd-users mailing list
> [hidden email]
> https://lists.sourceforge.net/lists/listinfo/apcupsd-users
>

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