Problems with APC Back UPS CS 650 + USB

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Problems with APC Back UPS CS 650 + USB

Oliver Koch
Hi,

I tried several hours to get my brand new APC Back UPS CS 650 running on
a FreeBSD-5.4p6 machine with apcupsd. The ups is connected via USB
cable. Unfortunately the apcupsd refuses to start and I only get this
error message:

luna# /usr/local/sbin/apcupsd -d 10
apcupsd: apcupsd.c:226 Options parsed.
apcupsd: apcupsd.c:249 Config file /usr/local/etc/apcupsd/apcupsd.conf
processed
.
apcupsd: apcupsd.c:272 Attached to driver: usb
luna# apcupsd FATAL ERROR in bsd-usb.c at line 781
Cannot find UPS device --
For a link to detailed USB trouble shooting information,
please see <http://www.apcupsd.com/support.html>.
Sep  3 12:38:47 luna apcupsd[755]: apcupsd FATAL ERROR in bsd-usb.c at
line 781
Cannot find UPS device -- For a link to detailed USB trouble shooting
informatio
n, please see <http://www.apcupsd.com/support.html>.
Sep  3 12:38:47 luna apcupsd[755]: apcupsd error shutdown completed

I have attached a complete overview of my system hoping anybody of you
can give a hint what's going wrong.

Thanks a lot and kind regards,

Olli

####################
# System overview: #
####################

### The system (uname -a)
FreeBSD luna.koch-clz.de 5.4-RELEASE-p6 FreeBSD 5.4-RELEASE-p6 #14: Fri
Sep  2 21:46:43 CEST 2005
[hidden email]:/usr/obj/usr/src/sys/LUNA  i386

### APC Back-UPS CS 650 (dmesg | grep UPS)
uhid0: American Power Conversion Back-UPS CS 650 FW:817.v2.I USB FW:v2,
rev 1.10/0.06, addr 2, iclass 3/0

### The usb controllers (dmesg | grep usb)
usb0: <Intel 82801DB (ICH4) USB controller USB-A> on uhci0
usb0: USB revision 1.0
usb1: <Intel 82801DB (ICH4) USB controller USB-B> on uhci1
usb1: USB revision 1.0
usb2: <Intel 82801DB (ICH4) USB controller USB-C> on uhci2
usb2: USB revision 1.0
usb3: EHCI version 1.0
usb3: companion controllers, 2 ports each: usb0 usb1 usb2
usb3: <EHCI (generic) USB 2.0 controller> on ehci0
usb3: USB revision 2.0

### The usb devices (usbdevs -v)
Controller /dev/usb0:
addr 1: full speed, self powered, config 1, UHCI root hub(0x0000),
Intel(0x0000), rev 1.00
 port 1 powered
 port 2 powered
Controller /dev/usb1:
addr 1: full speed, self powered, config 1, UHCI root hub(0x0000),
Intel(0x0000), rev 1.00
 port 1 addr 2: low speed, self powered, config 1, Back-UPS CS 650
FW:817.v2.I USB FW:v2(0x0002), American Power Conversion(0x051d), rev 0.06
 port 2 powered
Controller /dev/usb2:
addr 1: full speed, self powered, config 1, UHCI root hub(0x0000),
Intel(0x0000), rev 1.00
 port 1 powered
 port 2 powered
Controller /dev/usb3:
addr 1: high speed, self powered, config 1, EHCI root hub(0x0000),
Intel(0x0000), rev 1.00
 port 1 powered
 port 2 powered
 port 3 powered
 port 4 powered
 port 5 powered
 port 6 powered

### The apcupsd.conf
UPSNAME STELLA
UPSCABLE usb
UPSTYPE usb
DEVICE
LOCKFILE /var/lock

# ======== configuration parameters used during power failures ==========

ONBATTERYDELAY 6
BATTERYLEVEL 5
MINUTES 3
TIMEOUT 0
ANNOY 300
ANNOYDELAY 60
NOLOGON disable
KILLDELAY 0
NETSERVER on
NISIP 0.0.0.0
NISPORT 3551
EVENTSFILE /var/log/apcupsd.events
EVENTSFILEMAX 10
UPSCLASS standalone
UPSMODE disable
STATTIME 0
STATFILE /var/log/apcupsd.status
LOGSTATS off
DATATIME 0

### The error message
luna# /usr/local/sbin/apcupsd -d 10
apcupsd: apcupsd.c:226 Options parsed.
apcupsd: apcupsd.c:249 Config file /usr/local/etc/apcupsd/apcupsd.conf
processed
.
apcupsd: apcupsd.c:272 Attached to driver: usb
luna# apcupsd FATAL ERROR in bsd-usb.c at line 781
Cannot find UPS device --
For a link to detailed USB trouble shooting information,
please see <http://www.apcupsd.com/support.html>.
Sep  3 12:38:47 luna apcupsd[755]: apcupsd FATAL ERROR in bsd-usb.c at
line 781
Cannot find UPS device -- For a link to detailed USB trouble shooting
informatio
n, please see <http://www.apcupsd.com/support.html>.
Sep  3 12:38:47 luna apcupsd[755]: apcupsd error shutdown completed

### The kernel config file
machine i386
cpu I686_CPU
ident LUNA

# To statically compile in device wiring instead of /boot/device.hints
#hints "GENERIC.hints" # Default places to look for devices.

options SCHED_4BSD # 4BSD scheduler
options INET # InterNETworking
options INET6 # IPv6 communications protocols
options FFS # Berkeley Fast Filesystem
options SOFTUPDATES # Enable FFS soft updates support
options UFS_ACL # Support for access control lists
options UFS_DIRHASH # Improve performance on big directories
options MD_ROOT # MD is a potential root device
options NFSCLIENT # Network Filesystem Client
options NFSSERVER # Network Filesystem Server
options NFS_ROOT # NFS usable as /, requires NFSCLIENT
options MSDOSFS # MSDOS Filesystem
options CD9660 # ISO 9660 Filesystem
options PROCFS # Process filesystem (requires PSEUDOFS)
options PSEUDOFS # Pseudo-filesystem framework
options GEOM_GPT # GUID Partition Tables.
options COMPAT_43 # Compatible with BSD 4.3 [KEEP THIS!]
options COMPAT_FREEBSD4 # Compatible with FreeBSD4
options SCSI_DELAY=5000 # Delay (in ms) before probing SCSI
options KTRACE # ktrace(1) support
options SYSVSHM # SYSV-style shared memory
options SYSVMSG # SYSV-style message queues
options SYSVSEM # SYSV-style semaphores
options _KPOSIX_PRIORITY_SCHEDULING # POSIX P1003_1B real-time extensions
options KBD_INSTALL_CDEV # install a CDEV entry in /dev
options AHC_REG_PRETTY_PRINT # Print register bitfields in debug
                                        # output.  Adds ~128k to driver.
options AHD_REG_PRETTY_PRINT # Print register bitfields in debug
                                        # output.  Adds ~215k to driver.
options ADAPTIVE_GIANT # Giant mutex is adaptive.

device apic # I/O APIC

# Bus support.  Do not remove isa, even if you have no isa slots
device isa
device eisa
device pci

# Floppy drives
device fdc

# ATA and ATAPI devices
device ata
device atadisk # ATA disk drives
device ataraid # ATA RAID drives
device atapicd # ATAPI CDROM drives
device atapifd # ATAPI floppy drives
device atapist # ATAPI tape drives
options ATA_STATIC_ID # Static device numbering

# SCSI Controllers
#device ahb # EISA AHA1742 family
#device ahc # AHA2940 and onboard AIC7xxx devices
#device ahd # AHA39320/29320 and onboard AIC79xx devices
#device amd # AMD 53C974 (Tekram DC-390(T))
#device isp # Qlogic family
#device mpt # LSI-Logic MPT-Fusion
#device ncr # NCR/Symbios Logic
#device sym # NCR/Symbios Logic (newer chipsets + those of `ncr')
#device trm # Tekram DC395U/UW/F DC315U adapters

#device adv # Advansys SCSI adapters
#device adw # Advansys wide SCSI adapters
#device aha # Adaptec 154x SCSI adapters
#device aic # Adaptec 15[012]x SCSI adapters, AIC-6[23]60.
#device bt # Buslogic/Mylex MultiMaster SCSI adapters

#device ncv # NCR 53C500
#device nsp # Workbit Ninja SCSI-3
#device stg # TMC 18C30/18C50

# SCSI peripherals
device scbus # SCSI bus (required for SCSI)
#device ch # SCSI media changers
device da # Direct Access (disks)
#device sa # Sequential Access (tape etc)
#device cd # CD
#device pass # Passthrough device (direct SCSI access)
#device ses # SCSI Environmental Services (and SAF-TE)

# RAID controllers interfaced to the SCSI subsystem
#device amr # AMI MegaRAID
#device arcmsr # Areca SATA II RAID
#device asr # DPT SmartRAID V, VI and Adaptec SCSI RAID
#device ciss # Compaq Smart RAID 5*
#device dpt # DPT Smartcache III, IV - See NOTES for options
#device hptmv # Highpoint RocketRAID 182x
#device iir # Intel Integrated RAID
#device ips # IBM (Adaptec) ServeRAID
#device mly # Mylex AcceleRAID/eXtremeRAID
#device twa # 3ware 9000 series PATA/SATA RAID

# RAID controllers
#device aac # Adaptec FSA RAID
#device aacp # SCSI passthrough for aac (requires CAM)
#device ida # Compaq Smart RAID
#device mlx # Mylex DAC960 family
#device pst # Promise Supertrak SX6000
#device twe # 3ware ATA RAID

# atkbdc0 controls both the keyboard and the PS/2 mouse
device atkbdc # AT keyboard controller
device atkbd # AT keyboard
device psm # PS/2 mouse

device vga # VGA video card driver

device splash # Splash screen and screen saver support

# syscons is the default console driver, resembling an SCO console
device sc

# Enable this for the pcvt (VT220 compatible) console driver
#device vt
#options XSERVER # support for X server on a vt console
#options FAT_CURSOR # start with block cursor

device agp # support several AGP chipsets

# Floating point support - do not disable.
device npx

# Power management support (see NOTES for more options)
#device apm
# Add suspend/resume support for the i8254.
device pmtimer

# PCCARD (PCMCIA) support
# PCMCIA and cardbus bridge support
#device cbb # cardbus (yenta) bridge
#device pccard # PC Card (16-bit) bus
#device cardbus # CardBus (32-bit) bus

# Serial (COM) ports
#device sio # 8250, 16[45]50 based serial ports

# Parallel port
device ppc
device ppbus # Parallel port bus (required)
device lpt # Printer
device plip # TCP/IP over parallel
device ppi # Parallel port interface device
#device vpo # Requires scbus and da

# If you've got a "dumb" serial or parallel PCI card that is
# supported by the puc(4) glue driver, uncomment the following
# line to enable it (connects to the sio and/or ppc drivers):
#device         puc

# PCI Ethernet NICs.
device de # DEC/Intel DC21x4x (``Tulip'')
#device em # Intel PRO/1000 adapter Gigabit Ethernet Card
#device ixgb # Intel PRO/10GbE Ethernet Card
#device txp # 3Com 3cR990 (``Typhoon'')
#device vx # 3Com 3c590, 3c595 (``Vortex'')

# PCI Ethernet NICs that use the common MII bus controller code.
# NOTE: Be sure to keep the 'device miibus' line in order to use these NICs!
device miibus # MII bus support
device bfe # Broadcom BCM440x 10/100 Ethernet
device bge # Broadcom BCM570xx Gigabit Ethernet
#device dc # DEC/Intel 21143 and various workalikes
#device fxp # Intel EtherExpress PRO/100B (82557, 82558)
#device lge # Level 1 LXT1001 gigabit ethernet
#device nge # NatSemi DP83820 gigabit ethernet
#device pcn # AMD Am79C97x PCI 10/100 (precedence over 'lnc')
#device re # RealTek 8139C+/8169/8169S/8110S
#device rl # RealTek 8129/8139
#device sf # Adaptec AIC-6915 (``Starfire'')
#device sis # Silicon Integrated Systems SiS 900/SiS 7016
#device sk # SysKonnect SK-984x & SK-982x gigabit Ethernet
#device ste # Sundance ST201 (D-Link DFE-550TX)
#device ti # Alteon Networks Tigon I/II gigabit Ethernet
#device tl # Texas Instruments ThunderLAN
#device tx # SMC EtherPower II (83c170 ``EPIC'')
#device vge # VIA VT612x gigabit ethernet
#device vr # VIA Rhine, Rhine II
#device wb # Winbond W89C840F
#device xl # 3Com 3c90x (``Boomerang'', ``Cyclone'')

# ISA Ethernet NICs.  pccard NICs included.
#device cs # Crystal Semiconductor CS89x0 NIC
# 'device ed' requires 'device miibus'
#device ed # NE[12]000, SMC Ultra, 3c503, DS8390 cards
#device ex # Intel EtherExpress Pro/10 and Pro/10+
#device ep # Etherlink III based cards
#device fe # Fujitsu MB8696x based cards
#device ie # EtherExpress 8/16, 3C507, StarLAN 10 etc.
#device lnc # NE2100, NE32-VL Lance Ethernet cards
#device sn # SMC's 9000 series of Ethernet chips
#device xe # Xircom pccard Ethernet

# ISA devices that use the old ISA shims
#device le

# Wireless NIC cards
#device wlan # 802.11 support
#device an # Aironet 4500/4800 802.11 wireless NICs.
#device awi # BayStack 660 and others
#device wi # WaveLAN/Intersil/Symbol 802.11 wireless NICs.
#device wl # Older non 802.11 Wavelan wireless NIC.

# Pseudo devices.
device loop # Network loopback
device mem # Memory and kernel memory devices
device io # I/O device
device random # Entropy device
device ether # Ethernet support
device sl # Kernel SLIP
device ppp # Kernel PPP
device tun # Packet tunnel.
device pty # Pseudo-ttys (telnet etc)
device md # Memory "disks"
device gif # IPv6 and IPv4 tunneling
device faith # IPv6-to-IPv4 relaying (translation)

# The `bpf' device enables the Berkeley Packet Filter.
# Be aware of the administrative consequences of enabling this!
# Note that 'bpf' is required for DHCP.
device bpf # Berkeley packet filter

# USB support
device uhci # UHCI PCI->USB interface
device ohci # OHCI PCI->USB interface
device ehci # EHCI PCI->USB interface (USB 2.0)
device usb # USB Bus (required)
#device udbp # USB Double Bulk Pipe devices
device ugen # Generic
device uhid # "Human Interface Devices"
device ukbd # Keyboard
device ulpt # Printer
device umass # Disks/Mass storage - Requires scbus and da
device ums # Mouse
device urio # Diamond Rio 500 MP3 player
device uscanner # Scanners
# USB Ethernet, requires mii
device aue # ADMtek USB Ethernet
device axe # ASIX Electronics USB Ethernet
device cdce # Generic USB over Ethernet
device cue # CATC USB Ethernet
device kue # Kawasaki LSI USB Ethernet
device rue # RealTek RTL8150 USB Ethernet

# FireWire support
#device firewire # FireWire bus code
#device sbp # SCSI over FireWire (Requires scbus and da)
#device fwe # Ethernet over FireWire (non-standard!)

# Sound support
#device          pcm             # Soundcards

--
Oliver Koch Tel.: 05323/72-2626
Rechenzentrum TU Clausthal Fax: 05323/72-3536
Erzstra├če 51 Email: [hidden email]
D - 38678 Clausthal-Zellerfeld WWW: www.rz.tu-clausthal.de


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